SHIPPING POLICY

*free shipping over 150GEL
All orders are subject to product availability.

Shipping & Delivery
- For Tbilisi city, product delivery is carried out within 1 business day (24 hours) from the date of order payment. The payment date is considered the time when funds for the product and delivery are received by the supplier (mypets_woofinery).
- For other cities in Georgia, the delivery duration depends on the chosen transportation company. Delivery to the transportation company's branch is completed within 1-2 business days from the date of order payment.

The delivery date of your order may vary based on the carrier's delivery practices, delivery location, method, and quantity of ordered items. Additionally, your order may be delivered in separate batches.

If any item in your order is unavailable, we will send you the available part of your order with your consent. However, the manager will inform you of the unavailability.

When this item becomes available, we will send you the remaining part of your order. The delivery cost of your order is non-refundable and depends on the weight and volume of the items you order and your location.

Additional Taxes and Fees:
Depending on your location and the size of your order, an additional delivery fee may apply. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value-added tax, customs duties, and excise taxes. If the items you ordered are damaged during delivery, you must contact us within 5 days of receiving your order.