If you are not 100% satisfied with your purchase, you may return your order for a full refund or exchange it for something else.
You can return or exchange your purchase within 14 days from the date of purchase, provided that the item is unused and retains all original labels and tags. Please send an email stating the reasons for returning the item to the following address: mypetswoofinery@gmail.com. A manager will contact you to assist in resolving the issue.
Returned or exchanged items must be in the condition you received them, with the original box and/or packaging intact and all components included.
Please note that the shipping cost for returned and exchanged items is paid separately, and we cannot intervene if the item is lost or damaged during return shipping.